About · Ethics
Ethics at work
Keystone Assurance is committed to an ethical, respectful, inclusive, and collaborative workplace where every person is treated with dignity. Our standards apply to directors, employees, contractors, consultants, agency personnel, suppliers, and vendor representatives across offices, client sites, business travel, company events, digital workspaces, and electronic communications.
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Ethics
Our Workplace Commitments
- Professionalism: We act with integrity, fairness, transparency, empathy, and personal ownership.
- People first: We foster respectful, safe, collaborative, and inclusive ways of working.
- Perseverance: We demonstrate commitment to our responsibilities and pursue agreed goals responsibly.
- Perfection: We seek continual improvement, encourage innovation, and simplify how work is done.
- Dignity at work: We do not tolerate harassment, discrimination, bullying, intimidation, digital abuse, retaliation, or victimization.
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Ethics
Workplace Conduct Topics
- Sexual harassment: Prohibits unwelcome conduct of a sexual nature, including advances, requests, remarks, contact, explicit material, and quid pro quo behaviour.
- General harassment and discrimination: Prohibits demeaning, intimidating, or unfair conduct based on personal characteristics or background.
- Bullying and cyberbullying: Prohibits repeated mistreatment, coercion, humiliation, threats, or abuse through physical or digital channels.
- Retaliation and victimization: Prohibits adverse treatment of anyone who reports a concern, files a grievance, or assists in an investigation.
- Fair management practices: Clarifies that good-faith performance feedback, reasonable work allocation, and routine instructions are not harassment or bullying.
- Complaints and speak-up process: Provides confidential reporting channels through managers, Human Resources, or the Ombudsperson, with protection for good-faith reporting.
- Governance and responsibilities: Defines the duties of staff, managers, leadership, and Human Resources in preventing, reporting, and addressing misconduct.
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Ethics
Speak Up
Anyone who experiences or observes conduct that may breach these standards should raise the concern promptly with their manager, Human Resources, or the Ombudsperson at ombudsman@keystoneassurance.com. Reports made in good faith are handled with appropriate confidentiality, and retaliation is prohibited.
Read the full Ethics at Work Policy. Available on request.