EFQM · Foundation course
EFQM Foundation Course
Build a practical foundation in organisational excellence and turn ambition into measurable, sustainable performance.
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Why this course?
The EFQM Foundation Course introduces a structured way to understand how purpose, strategy, culture, execution, and results work together. Through clear explanations, guided discussion, and practical activities, participants learn to view their organisation as a connected system and identify meaningful opportunities for improvement.
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What you will gain
- A shared language for excellence: Understand the core ideas and structure of the EFQM approach.
- A systems perspective: Recognise the links between direction, execution, stakeholder value, and performance.
- Practical assessment thinking: Explore how evidence, strengths, and improvement opportunities can be identified.
- Actionable insight: Translate learning into focused next steps for your team or organisation.
- Confidence to continue: Build a strong base for deeper EFQM learning and organisational application.
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Who should attend?
This course is designed for leaders, managers, quality and excellence professionals, transformation teams, internal assessors, consultants, and anyone seeking a practical introduction to organisational excellence. No prior EFQM experience is required.
Your learning journey
- Discover: Explore the principles behind sustainable organisational performance.
- Connect: See how the elements of an organisation influence one another.
- Practise: Apply key concepts to realistic examples and guided exercises.
- Act: Identify practical opportunities to strengthen performance in your context.
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Course
Course information
| Format | Instructor-led learning |
| Delivery | Online/in person |
| Duration | 2 days |
| Next cohort | To be announced |
| Fee | On request |
| Certificate | EFQM Certified |
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Facilitator
Meet your facilitator
Our lead facilitator is a Business Excellence Leader, EFQM Assessor, Advisor, Coach and Trainer with 48 years of professional experience across engineering, assurance, standards, organisational excellence and executive leadership, including senior regional and global roles with international certification bodies.
An EFQM approved trainer and EFQM Certified AI-powered Assessor 2025, our facilitator has led an organisation to CII Platinum recognition under the EFQM Model of Excellence.
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FAQs
Frequently asked questions
Do I need previous EFQM experience?
No. The course is designed as an accessible starting point.
Is the course relevant across sectors?
Yes. The learning is suitable for organisations in business, public service, education, healthcare, and the not-for-profit sector.
What will I receive?
Insert confirmed details about learning materials, assessment, certification, and post-course support.
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Next step
Ready to begin your excellence journey?
Join the EFQM Foundation Course and gain a practical framework for creating lasting value and improving organisational performance.
Note: EFQM Foundation course is a prerequisite for the Certified EFQM Assessor Training.